Orders

• I did not receive an order confirmation email. What shall I do?

  If you have not received any emails from us confirming your purchase, please let us know immediately via email at hello@magnetrx.com. Please include your full name and shipping address, and we will help to sort this out quickly. Sometimes our emails may end up in your spam/junk or other folders, ...

• I provided the wrong mailing address. What shall I do?

  Not to worry, as long as you reach out to us immediately regarding the error in your shipping address, we will be more than happy to change it for you. Just email us your full, correct address along with your order number to hello@magnetrx.com, and we will update your details. As for our Terms &a...

• I want to cancel or change my order.

  All orders are immediately sent to our distribution center to begin processing and preparing for shipment. As long as you contact us by email (hello@magnetrx.com) for changes prior to the package being processed, we can make changes to the order. Please double check your shipping address before p...