Product Questions

  • Can I wear more than one piece of MagnetRX jewelry at a time?

    Absolutely! Many customers wear more than one piece on the body to achieve better results.
  • Can I wear my bracelet as an anklet?

    Yes! Keep in mind your ankle is typically larger than your wrist. Please double check your ankle measurement before purchasing. We also offer magnetic therapy ankle bracelets for men and women that are designed to be worn on the ankles. Women's Magnetic Anklets Men's Magnetic Anklets
  • Can I wear my MagnetRX jewelry next to my watch?

    If your watch is electronic or has a battery-powered quartz movement, then yes, you can! If you have a manually wound or automatic watch, then we suggest wearing your bracelet on the other wrist to avoid magnetic interference with the movement.
  • Can I wear my MagnetRX jewelry while sleeping?

    Yes! MagnetRX® bracelets may be worn 24/7. In fact, many wearers report better sleep cycles and more restorative, restful sleep! There is no downside to wearing your magnetic jewelry or using magnetic therapy while you sleep.
  • Can I wear my MagnetRX magnetic jewelry all the time?

    Absolutely! MagnetRX® may be worn 24/7. We recommend wearing it all day to achieve the best results. You can even sleep with your magnetic jewelry on if it is comfortable for you. In fact, many wearers report better sleep cycles and more restorative, restful sleep!
  • Can the bracelet be worn next to an Apple Watch or Smart Watch?

    The magnetic bracelet will not interfere with your Apple Watch or any type of smartwatch, even if worn on the same wrist. We even offer a magnetic therapy watch band for Apple Watches, you can check it out here: https://magnetrx.com/products/magnetic-therapy-apple-watch-band-black-stainless-steel
  • How do I get extra links for my MagnetRX bracelet?

    If you need additional links for your MagnetRX® bracelet to make it larger, we will provide you with extra links at no additional charge! Please email us at hello@magnetrx.com to request the extra links. We will need to following information to process the request. Your shipping address Bracel...
  • How do I know which bracelet is right for me?

    All MagnetRX magnetic bracelets contain powerful therapeutic magnets, either rare earth neodymium magnets or high power magnetic hematite. Some magnetic bracelets contain more magnets than others, making them stronger. The specifications for each product can be found on the product pages. The mai...
  • How do I open my MagnetRX® hematite bead bracelet to put it around my wrist?

    Our magnetic hematite bead bracelets on strings can be expanded by pulling in slack into the inner part of the bracelet. To do this, take both your hands and pull apart the last two beads of the inner part of the bracelet. It may require some force the first time to get a hang of it. You will be ...
  • How do I open my MagnetRX link bracelet to put it around my wrist?

    Our link bracelets have a folded clasp that you can open and close. The clasp is the link of the bracelet that has the MagnetRX® logo on it. To open the clasp, you must pull up on the edge nearest to the "M" of MagnetRX. The first time you open it, it may be tighter than usual, but it should be q...
  • How long will my MagnetRX® be effective for?

    MagnetRX® magnets never lose their power! We use permanent rare earth neodymium magnets, which will not lose their strength over time. As long as you take care of your MagnetRX® item, you can enjoy it for a lifetime!
  • How tight should the bracelet be worn around my wrist? Does the bracelet need to touch the skin?

    MagnetRX® bracelets are best worn comfortably around the wrist. There is no need for our magnetic bracelet to fit tightly around the wrist or to be touching the skin for the wearer to benefit from magnetic technology. Comfort is the key! Please make sure that you do not buy a bracelet that is to...
  • How to open MagnetRX anklet clasp?

    Our ankle bracelets have a clasp that you can open and close. The clasp is the link of the bracelet that has the MagnetRX logo on it. To open the clasp, you must pull up on the edge nearest to the M of MagnetRX. If you continue to have issues, please watch the product video below.
  • How to open the clasp on the Hematite & Leather Magnetic Bracelet?

    The clasp opens by sliding one end up and the other downward. Please see the attached image that shows how to open the clasp. If you continue to have issues, please watch the product video below.    
  • How to open the MagnetRX 3x Strength push-button safety clasp?

    To open, press the button on each side of the clasp where the ends of the bracelet are joined together. This button releases the safety clasp mechanism that unlocks the clasp. To close, fold over the clasp and press MagnetRX until snap to lock. If you continue to have issues, please watch the p...
  • Is magnetic jewelry safe around electronics?

    Our magnetic therapy jewelry is safe to use around electronics, such as laptops, smartphones, and computers. Our bracelets contain rare earth neodymium magnets. They will not erase any info or cause interference with electronic devices. We have had many customers use them and have never had a cus...
  • My sizing tool broke. What should I do?

    If the pin-head to your sizing tool broke, please keep in mind that the sizing tool comes with two extra pin-heads stored in the base of the tool. The bottom door of the tool comes off and you can find the pin-heads in there. You can swap out the pin-heads easily using pliers. If you have gone t...
  • Which wrist should I wear my magnetic bracelet on?

    You can wear the MagnetRX® bracelet on either wrist. It is really up to you and comfort is the key. If you are using the magnetic therapy bracelet for wrist pains, you should wear the magnetic bracelet on the wrist with more pain to target the area directly.
  • Who should not use magnetic therapy?

    It is not recommended to use magnetic therapy if you have a pacemaker, defibrillator, insulin pump, or any other electrical medical device in your body.  It is also not recommended to use or wear magnetic therapy products during pregnancy or have received a localized cortisone injection within th...
  • Will the copper bracelet turn my wrist green?

    Pure copper will naturally patina over time. Patination is a natural occurrence that appears on copper with age, giving the exterior a green, blue, or sometimes brown coating. The patina formation is a process that is caused when copper is exposed to oxygen and water. The patina that builds on th...
  • Will the magnetic bracelet harm my watch if I wear it next to it?

    If your watch is electronic or has a battery-powered quartz movement, you can wear it with no issues. If you have a manually wound or automatic watch, then we suggest wearing your magnetic bracelet on the other wrist to avoid magnetic interference with the movement.